Senior Product Support Engineer - PSSE
Saudi Arabia
Full time
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Why HHA
Haji Husein Alireza & Co. Ltd was established in 1906, At HHA, we are dedicated to creating a supportive and collaborative work environment where every employee can thrive. Our friendly atmosphere fosters continuous learning and professional growth, ensuring that our team members are always developing new skills and building a strong sense of community.
We pride ourselves on recognizing and investing in ambitious individuals. At HHA, we believe in the potential of our employees and provide them with the resources and opportunities to achieve their career aspirations. By joining our team, you will be part of a company that values your ambitions and is committed to helping you reach your fullest potential.
If you are looking for a dynamic and forward-thinking organization where your contributions are valued and your growth is a priority, HHA is the perfect place for you. Join us and become a part of a company that is invested in your success.
Our Values
At Haji Husein Alireza & Co. Ltd (HHA), our values are the cornerstone of our commitment to delivering excellence in the automotive industry. These guiding principles shape our actions and define who we are as a company:
Success Stories
Latest jobs
Service Engineer
Saudi Arabia
Full time
- Utilise Truck & Busses "Diagnosis, Technical, and Parts" systems. - Provide help to technicians in the diagnosis Mechanical and Electrical jobs. - Prepare a technical report about his visit and vehicle problems.pay a field service Visit and attend the break down at the site. - Read and understand wiring diagrams, repair requests and technical literature. - Pass on knowledge to work team. - Handle and process warranty claims in MAN systems as per the guidelines. - Daily checking of MAN Aftersales Portal for new information.
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05-Oct-2026
Service Advisor
Saudi Arabia
Full time
- Open job cards with clear / detailed concerns. - Promote other services and products to customer as appropriate. - To raise vehicle job cards for each job and pass to workshop control of scheduling, ensuring that all service documentation is completed as accurately as possible and that customer records are maintained. - To notify customers of all problems or additional work required and gain authority to proceed, and keep them fully informed of the progress of the work throuhhout the time of the repair. - Liaise effectively with customer booking, workshop loading and parts operation. - Receive customers and their vehicle in a friendly and professional manner. - Keep customers fully and regularly informed of changes to costs and expected completion times/dates. - To receive completed job cards and vehicle invoices (with authority numbers as appropriate) and as required, notify customer that vehicle is completed, the costs Involved and ensure that thenecessary arrangements for moving the vehicle are made. - Meet customer and explain work done and invoice details, ensuring that payment is made before vehicle is released. - To ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holder's immediate supervisor. - Ensure that all administration relevant to effective running of the department is dealt with promptly and correctly within the following guidelines. - Work in progress — nothing over one month old without acceptable explanation. - Cash Debts — no unauthorized credit facility, Vehicles may only be released with prior authority from the Reception or Service Manager. - Keep a record and vehicles release forms.
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05-Oct-2026
Procurement & Ordering Assistant
Jeddah
KEY ACCOUNTABILITIES: - Process parts purchase orders to MAN AG and approved local suppliers based on approved replenishment pemergency order requests, and stock transfer requirements using the procurement system. - Track and monitor purchase order status including order confirmations, shipping notifications, estimated arriv andcustoms clearance progress, escalating delays to the National Procurement & Ordering Supervisor. - Maintain accurate procurement records including purchase orders, supplier invoices, delivery receipts, and pdocuments, ensuring filing completeness and audit trail compliance. - Coordinate with the warehouse team, customs broker, and logistics providers to facilitate smooth goods rece inboundshipments including documentation preparation and delivery scheduling. - Assist in supplier documentation management including price list updates, trade agreement records, and sup contactdatabases as directed by the National Procurement & Ordering Supervisor
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05-Oct-2026
Purchasing Officer
Saudi Arabia
Full time
DUTIES & RESPONSIBILITIES: - Gather the location requirements on daily basis. - Use the qualified suppliers for procurement. - Select good quality material at best prices available in the market - Obtain proper VAT invoices as per HHA policy - Report to direct manager on daily basis for purchased items - Follow up products provision and ordering in warehouses and ensure of re-order point. - Drive company vehicle and be responsible about keeping it well maintained and clean .
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05-Oct-2026
Counter Salesman - Workshop
Saudi Arabia
Full time
- Process internal parts requisitions from workshop technicians, service advisors, and team leaders, identifying issuingcorrect MAN genuine spare parts using electronic parts catalogues and job card references. - Ensure timely parts issuance to workshop bays, prioritizing urgent repair jobs and coordinating with the wareh teamto locate, pick, and deliver requested parts to minimize technician waiting time. - Accurately record all internal parts issuances against job cards in the parts management system, ensuring co costallocation and maintaining traceability for warranty and billing purposes. - Coordinate with the Stock Controlling & Ordering Officer to flag parts shortages impacting active workshop joescalating emergency order requirements for critical repair parts. - Conduct daily reconciliation of parts issued against job cards closed, investigating discrepancies and process returnsfor unused parts back to stock in a timely manner.
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05-Oct-2026
Counter Salesman - Retail
Saudi Arabia
Full time
- Attend to retail walk-in customers at the parts counter, identifying correct MAN genuine spare parts using elecatalogues, VIN-based lookups, and product knowledge to ensure accurate part identification and fitment. - Process over-the-counter parts sales transactions including invoicing, payment collection, and system updateefficiently using the parts management and point-of-sale systems. - Provide product advisory to retail customers on MAN genuine parts benefits, alternative part options, mainten andaccessory recommendations to drive upselling and cross-selling opportunities. - Monitor retail counter stock levels for fast-moving items, coordinating replenishment requests with the Stock COfficer to prevent stockouts on high-demand retail parts. - Maintain an organized and professionally presented parts counter and retail display area, ensuring pricing labmaterials, and product displays are current and aligned with MAN brand standards.
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04-Oct-2026
Call Center Agent
Jeddah
Job Purpose: • To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services. Job Accountabilities:• Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.• Process customer orders, returns, and exchanges efficiently and accurately.• Escalate complex issues to appropriate departments or supervisors when necessary.• Maintain up-to-date knowledge of automotive products, promotions, and company policies.• Document all customer interactions in the company's CRM system for future reference and analysis.
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30-Sep-2026
Workshop Controller
Abqaiq
Full time
Job Responsibility:- Distribute work to workshop technicians based on job cards and ensure timely completion of repairs.- Manage and monitor workshop staff's work utilization, efficiency, and productivity.- Monitor workshop technician's efficiency and record key performance indicators.- Process and print repair invoices after necessary confirmations.- Coordinate with other departments such as cashier, credit dept, and warranty for repair processes.- Coordinate with Quality check section for final vehicle checks before release.- Monitor workflow and make necessary adjustments.- Record and analyze timekeeping on job cards.- Maintain cleanliness in the workshop surroundings.Qualifications :- Preferably a Saudi national- Diploma or high college certificate in the relevant field- Good command of English and Arabic languages- Minimum of three years of work experience in a similar role- Ability to work under pressure
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29-Sep-2026
Product Support Sales Representative
Abqaiq
Job Purpose: The primary purpose of a Product Support Sales Representative is to provide total support to the customers in the designated region, promote and sell parts, accessories, and service offerings to customers aiming to generate revenue and meet the pre-learnt budget. Job Responsibilities: - Promote and sell parts, accessories, and service contracts to the customers. - Actively engage with customers to understand their needs and provide appropriate recommendations. - Utilize sales techniques to close deals and achieve or exceed sales targets. - Provide excellent customer service by promptly responding to inquiries, providing solutions, and addressing concerns. - Build and maintain strong relationships with customers to foster loyalty and repeat business. - Actively listen to customer needs, offer advice, and tailor solutions to meet their specific requirements. - Regular visits to the customer stores (if existence) to conduct inventory check up and make sure that the customer is keeping FMIs in his warehouse to avoid any delay in his fleet’s operations. - Stay updated on industry trends, product advancements, and competitive offerings. - Communicate technical information effectively to customers, answering their questions and providing accurate information. - Process sales orders accurately and efficiently, ensuring proper documentation and order fulfillment. - Provide technical guidance and advice on service options, repairs, and installation processes. - Collaborate with technical teams to address complex customer inquiries or issues. - Gather market and customer insights through interactions with customers. - Provide feedback to management regarding customer preferences, market trends, and competitor activities. - Conduct customer site visit on monthly basis to make sure that his fleet is working properly and submit a report based on his visit aiming the upselling role as well as advisory role which reflects an excellent reputation of the dealer and meet the total customer support concept (TCS). - Providing “3S” collaboration with service and sales departments by inviting at least 3 customers / Annum to show them HHA’s facility and brand capabilities. - Providing at least 2 sales leads and send them to sales department to enhance our coverage in the region aiming to be the best and preferable supplier in the designate region.
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