Non-Technical Instructor

Job Summary:

The instructor is responsible for training department staff in both technical and non-technical skills based on business needs. The role involves delivering multi-functional training programs using effective training methodologies, appropriate instructional materials, and strong presentation skills to ensure high-quality learning outcomes.

Duties & Responsibilities

• Maintain and update training documentation including course materials, curricula, web-based training content, and student guides.

• Deliver advanced training using adult learning techniques such as instructor-led training, e-learning, and other educational methods.

• Identify and implement new technology-based training solutions to enhance learning effectiveness.

• Prepare, manage, and evaluate written and practical assessments, and produce performance evaluation reports.

• Design and manage training evaluations and certifications.

• Develop customized training and quality assessment reports based on business needs.

• Manage training tools and special service tools (SST) required for technicians and trainers.

• Recommend and participate in continuous improvement initiatives for training quality and processes.

• Conduct on-the-job audits and workshop training sessions.

• Manage and report on Environment, Health, and Safety (EHS) related to technical training activities.

Qualifications & Skills:

• Strong written and verbal communication skills.

• Bilingual proficiency in English and Arabic.

• Proficient in Microsoft Office applications (Excel, Outlook, etc.).

• Basic knowledge of service processes and procedures.

• Technical diploma or community college certificate in automotive technology or equivalent.

• Minimum of 3 years of experience as a technical trainer (Bachelor’s degree in Mechanical Engineering is preferred).