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Job Requirements
- Support in monitoring day-to-day activities
- Optimize Workshop Key Performance indicators (KPI) to improve the profitability.
- Provide advice, technical expertise, and troubleshooting support to workshop team.
- Actively participate in on-the-job training, mentoring and coaching of direct reportees.
- Domenstrating the workflow as per the standard and know how to keep on Customer satisfaction.
- Generate commitment, motivation and enthusiasm to achieve team goals
Skills
1. At least 5 years of experience, with minimum 2 years as master technician.
2.Obtaining a third-level training certificate (Master Technician or equivalent)
3.Leadership skills and self-driven personality.
4.Coaching and instruction skills.
5.Able to communicate in English and Arabic (speaking and writing)
6.Knowledge of the basics of management and problem-solving techniques.
7.Knowledge of all the operations in the service department comprehensively and thoroughly.
8.Experience with dealer management systems; specially workshop planning, time control, and repair order management.
9.Experience with technical reports writing.
10.Experience in using flat rate manuals.
11.Experience in using service / workshop manuals provided by the manufacturer.
12.Knowledge and experience of manufacturer warranty policies and procedures.
13.Understand workshop safety requirements and precautions.
14.Understand workshop Key performance indicators (KPI), and what are the main factors and drivers of each one.
Education
Related Majors and Specialize
Job Details
Preferred Candidate
About This Company
Haji Husein Alireza & Co. Ltd.
Automotive Dealership & Distributor Jeddah , Saudi Arabia http://www.hha.com.sa/web/ar/The city of Jeddah - the bride of the Red Sea and the commercial capital of the Kingdom of Saudi Arabia, is also the home of the country's first automobile distributor, Haji Husein Alireza & Co. Ltd. In 1906, Sheikh Husein Alireza, a member of one of the oldest families in Saudi Arabia, founded the company that was destined to become one of the leading trading companies in Saudi Arabia. For the first twenty years of its existence, the company operated in general trading which included foodstuffs, textiles, and jewellery, and in 1926, it became the first company to import and distribute cars on a commercial basis in the Arabian Peninsula and the first automobile dealership in Saudi Arabia. The company has represented many famous car brands such as Nash, Hypomobile and Studebaker. In 1948, the Alireza family became the first Saudi family to represent Ford Motors in the Kingdom of Saudi Arabia. With the growth and expansion of Saudi Arabia cities, the company always strives to provide convenient and easy access to Service advantages for all its customers. The availability of parts throughout the Saudi market is ensured by the company's extensive network of distribution centres and retail outlets. By offering the best possible working conditions, and continuous training and development programs by the company's human resources department, it provides opportunities and a better future that pays close attention to its greatest asset: the employees. With three generations of the family working side by side today, HHA looks forward to continuing its path towards a future as successful and prosperous as the past. Today, HHA is one of the largest automobile distributors in the Kingdom of Saudi Arabia and is the exclusive distributor of Mazda, MAN and Aston Martin brands in Saudi Arabia. 1968, HHA has represented Mazda in Saudi Arabia, and became its exclusive distributor