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Job Requirements
- Ensure efficient workshop use of materials, equipment, and labor so service and repairs are carried out to thehighest quality standards
- Monitor progress of jobs in the workshop and advise service reception of any delays or issues.
- Ensure jobs are allocated to technicians and mechanics to assure the max utilization of the manpower.
- Ensure all work is completed safely and complies with the retailer, manufacturer, and industry guidelines
- Assure the repair carried out according to the MAN standard.
- Assure the required tools, equipment, special tools availability.
- Ensure maximum use of equipment and labor to achieve high productivity output.
- Develop strategies to improve productivity by the growth plan.
- Ensure that workshop operational efficiencies are communicated periodically to the workforce to sensitize and motivate them to achieve and even surpass budget.
- Review all open orders daily.
- Review all customer parts ordered daily and escalate to the service management unusual delays in parts arrival.
- Achieve the highest level of customer satisfaction and retain existing customers through the workshop
- Maintain a clean, well-decorated, and tidy workshop to achieve the highest standards of the workshop presentation.
- Receive and assist all customers courteously and promptly in line with the Dealership quality program.
- Work closely with service department personnel to achieve the highest levels of customer satisfaction.
- Endeavor to enhance facilities, improve technical skills and achieve high standards of workmanship.
- Establish the training and development needs of workshop personnel with the Service Manager/Operations
- Mechanical Engineering Degree
- Min 3 years in the same role of 5 years
Skills Description
- Language: English and Arabic
- Coaching and developing
- Leadership
- Ethical behavior
- Self-confidence
- Customer-orientation
- Computer skills, including windows and spreadsheets
Job Details
Job Title
Workshop Manager
Job Country
Saudi Arabia
Job City
Abqaiq
Job Role
Mechanical Engineering
Preferred Candidate
Career Level
Management
Residence Location
Saudi Arabia
Candidate Nationality
Saudi Arabia
Haji Husein Alireza & Co. Ltd.
Haji Husein Alireza & Co. Ltd. today represents world's leading automobile and truck manufacturers: Aston Martin, Mazda and MAN Trucks. It is the exclusive Kingdom-wide distributor for the manufacturers it represents.
Customer support is assured through a nationwide network of company-owned branches and dealers. Well-developed installment sales and leasing divisions provide Haji Husein Alireza & Co. Ltd. customers with consumer finance and credit support.
Haji Husein Alireza & Co. Ltd. (HHA) was established as a general trading company in 1906, with diverse interests in foodstuffs, building materials, and jewelry.
In 1926, HHA became the first company to import and distribute automobiles on a commercial basis in the Arabian Peninsula. Although HHA's business has been relatively diversified throughout the years, the automotive field remained the main area of the company's activities.
HHA's commitment to excellence by providing quality products and services to its customers, has made it one of Saudi Arabia's leading private businesses