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Job Requirements
- Establishing and maintaining good customer relations.
- Schedules service and repair appointments.
- Receiving vehicles.
- Advising customers (checking and diagnosing vehicles with test equipment, returning of valuables left in the car, documenting of body/paint damages in presence of customer,
- Issuing of detailed receiving forms using standard text and flat rates.
- Fixing of deadline for completion of work and method of payment.
- .Advising customers concerning vehicles maintenance, accessories and technical problems.
- Following up in with progress of repairs in conjunction with the workshop staff involved.
- Continuous update of the reports
- Acting proactively with customers to check their requirements or if any complaints are existed
- Archiving work orders future reference, Invoices & other relate d documents for.
Skills
- Education & / or Field of Expertise: Mechanical Engineering is preferred.
- Problem solving skills with customers and his colleagues.
- Attention to details
- Mechanical Knowledge (experience in commercial vehicles and customers issue is a plus point).
- Outstanding skills in Microsoft office in all applications related to day to day operations, especially Excel.
- Positive attitude and good conduct & manners with colleagues and customers
- Years of Experience in the same role min 3 years.
- Speaking Arabic and English
- Technical background of Truck & Bus is advantageable
Education
Mechanical Engineer or Equivalent Education
Job Details
Preferred Candidate
About This Company
Haji Husein Alireza & Co. Ltd.
Automotive Dealership & Distributor Jeddah , Saudi Arabia http://www.hha.com.sa/web/ar/The city of Jeddah - the bride of the Red Sea and the commercial capital of the Kingdom of Saudi Arabia, is also the home of the country's first automobile distributor, Haji Husein Alireza & Co. Ltd. In 1906, Sheikh Husein Alireza, a member of one of the oldest families in Saudi Arabia, founded the company that was destined to become one of the leading trading companies in Saudi Arabia. For the first twenty years of its existence, the company operated in general trading which included foodstuffs, textiles, and jewellery, and in 1926, it became the first company to import and distribute cars on a commercial basis in the Arabian Peninsula and the first automobile dealership in Saudi Arabia. The company has represented many famous car brands such as Nash, Hypomobile and Studebaker. In 1948, the Alireza family became the first Saudi family to represent Ford Motors in the Kingdom of Saudi Arabia. With the growth and expansion of Saudi Arabia cities, the company always strives to provide convenient and easy access to Service advantages for all its customers. The availability of parts throughout the Saudi market is ensured by the company's extensive network of distribution centres and retail outlets. By offering the best possible working conditions, and continuous training and development programs by the company's human resources department, it provides opportunities and a better future that pays close attention to its greatest asset: the employees. With three generations of the family working side by side today, HHA looks forward to continuing its path towards a future as successful and prosperous as the past. Today, HHA is one of the largest automobile distributors in the Kingdom of Saudi Arabia and is the exclusive distributor of Mazda, MAN and Aston Martin brands in Saudi Arabia. 1968, HHA has represented Mazda in Saudi Arabia, and became its exclusive distributor