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Job Requirements
- Provide expert-level technical parts advisory for complex MAN vehicle systems including engine, transmission, suspension, and electronic components, supporting workshop technicians and parts counter staff in accurate parts delivery.
- Investigate and resolve escalated parts identification issues, supersession queries, and interchangeability qu with MAN
AG parts engineering and utilizing advanced catalogue and technical documentation tools.
- Conduct technical parts presentations and training sessions for parts sales teams, workshop staff, and key ac to
promote MAN genuine parts advantages and correct application knowledge.
- Mentor Product Support Engineers by sharing advanced technical knowledge, diagnostic approaches, and M practices
to build overall team capability.
- Analyze parts-related technical complaints and return patterns, preparing root cause analysis reports and reccorrective actions to the Product Support Supervisor and MAN AG parts engineering
Skills Description
- Technical/Professional Knowledge and Skills
- Continuous Learning
- Communication
- Coaching
- Decision Making
Job Details
Job Title
Senior Product Support Engineer - PSSE
Job Country
Saudi Arabia
Job Role
Support Services
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Residence Location
Saudi Arabia
Candidate Nationality
Saudi Arabia
Haji Husein Alireza & Co. Ltd.
Haji Husein Alireza & Co. Ltd. today represents world's leading automobile and truck manufacturers: Aston Martin, Mazda and MAN Trucks. It is the exclusive Kingdom-wide distributor for the manufacturers it represents.
Customer support is assured through a nationwide network of company-owned branches and dealers. Well-developed installment sales and leasing divisions provide Haji Husein Alireza & Co. Ltd. customers with consumer finance and credit support.
Haji Husein Alireza & Co. Ltd. (HHA) was established as a general trading company in 1906, with diverse interests in foodstuffs, building materials, and jewelry.
In 1926, HHA became the first company to import and distribute automobiles on a commercial basis in the Arabian Peninsula. Although HHA's business has been relatively diversified throughout the years, the automotive field remained the main area of the company's activities.
HHA's commitment to excellence by providing quality products and services to its customers, has made it one of Saudi Arabia's leading private businesses