Non-Technical Instructor

Job Summary:

• Train department staff in technical and non-technical skills as needed and on multi-functional training courses.
• Use appropriate training methodology (teaching/training), training media, trainer materials, and effective presentation skills to ensure training quality and access to information.

Duties & Responsibilities:

• Maintain and update documents such as course materials, curricula, web training content, student guides, and other related documents as required.
• Provide advanced training using various adult education techniques and information delivery methods (such as instructor-led training, e-learning, and other methods).
• Identify and implement new technology-based training solutions to facilitate training and learning mechanisms.
• Manage written and practical tests and prepare performance reports to assess trainee performance.
• Design, implement, and maintain evaluations and certifications.
• Create customized reports to assess quality, training effectiveness, trend analysis, and business needs.
• Manage training tools and special service tools (SST) required for technicians and trainers at the training center.
• Make recommendations and participate in implementing overall quality improvements in the training process, including developing and implementing quality assurance standards, guidelines, and procedures aligned with company KPIs and business needs.
• Conduct on-the-job audits and workshop training.
• Manage and report on environment, health, and safety aspects of technical training.

Qualification & Skills:

• Strong written and verbal communication skills.
• Bilingual in English and Arabic.
• Strong skills in Microsoft Excel, Outlook, and other MS applications.
• Basic knowledge of service processes and procedures.
• Technical diploma or community college certificate program in automotive technology or equivalent.
• Minimum of 3 years’ experience as a technical trainer; bachelor’s degree in mechanical engineering is preferred.