إرفاق
الوصف الوظيفي
- Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Escalate complex issues to appropriate departments or supervisors when necessary.
- Maintain up-to-date knowledge of automotive products, promotions, and company policies.
- Document all customer interactions in the company's CRM system for future reference and analysis.
المهارات
- Customer Focus
- Effective Communication
- Good computer skills
- Good multi-tasking skills Good Command in English (Written & Spoken)
تفاصيل الوظيفة
المرشح المفضل
Haji Husein Alireza & Co. Ltd.
Haji Husein Alireza & Co. Ltd. today represents world's leading automobile and truck manufacturers: Aston Martin, Mazda and MAN Trucks. It is the exclusive Kingdom-wide distributor for the manufacturers it represents.
Customer support is assured through a nationwide network of company-owned branches and dealers. Well-developed installment sales and leasing divisions provide Haji Husein Alireza & Co. Ltd. customers with consumer finance and credit support.
Haji Husein Alireza & Co. Ltd. (HHA) was established as a general trading company in 1906, with diverse interests in foodstuffs, building materials, and jewelry.
In 1926, HHA became the first company to import and distribute automobiles on a commercial basis in the Arabian Peninsula. Although HHA's business has been relatively diversified throughout the years, the automotive field remained the main area of the company's activities.
HHA's commitment to excellence by providing quality products and services to its customers, has made it one of Saudi Arabia's leading private businesses